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Shipping

Flat Rate Shipping: $33 Australia Wide | Fast & Efficient Service to Your Door | Fully Insured & Trackable

 

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DOMESTIC SHIPPING

Basil Bangs uses TNT for all deliveries, which offers a fast and efficient service to your door. National orders will take up to 3 – 10 business days to be delivered from your date of purchase. All orders will be processed within 2 working days. During peak times, such as the Holiday period, things may take a little longer than usual to get to you.

In order to ensure the safe delivery of your Basil Bangs purchase, please note that TNT delivers between 9am and 5am, Monday to Friday (except Public Holidays) and will require a signature on receipt of goods. Unfortunately TNT cannot deliver to a PO Box, as they require a signature. If you do not have an alternative please contact us and we will find another way!

If you have any questions about your order please don’t hesitate to contact our customer service team here with your name and order number.

INTERNATIONAL SHIPPING

Basil Bangs uses TNT for all deliveries, which offers a fast and efficient service to your door.

International orders will take up to 7 – 10 business days to be delivered from your date of purchase. All orders will be processed within 2 working days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Depending on the country the order is shipped to, you may be responsible for a customs import duty or taxes charged on the value of your order. If you require further information about your country’s taxes and duties, please contact your local customs or other relevant authorities directly. Please note that, to comply with Australian export regulations, we will declare the exact value of all items ordered and mark them as dutiable merchandise. Basil Bangs is not responsible for any delays caused by destination customs clearance processes.

Additionally, when ordering from www.basilbangs.com, you are the importer and must comply with all laws and regulations of the destination country. You authorise us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

In order to ensure the safe delivery of your Basil Bangs purchase, please note that TNT delivers between 9am and 5am, Monday to Friday (except Public Holidays) and will require a signature on receipt of goods. Please provide a delivery address whereby someone can sign for your package between those hours. If you do not have an alternative, please contact us and we will find another way!

If you have any questions about your order please don’t hesitate to contact our customer service team here with your name and order number.

Basil Bangs.
Design for outdoors.

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